Most pellet stove problems trace back to one of three systems: the auger that feeds pellets into the burn pot, the igniter that lights them, or the control board and sensors that manage the whole cycle. A stove that won’t feed, won’t light, or shuts down mid-cycle is usually telling you exactly which one to check first.
Common pellet stove failures we diagnose
Auger jams or won’t feed
Often caused by a clog, a worn shear pin, or a failing auger motor.
Igniter won’t light the pellets
A worn or dirty igniter element is the most common cause.
Stove shuts down mid-cycle
Frequently a safety sensor, like a vacuum or temperature sensor, doing its job in response to a real airflow or venting issue.
Error codes on the control panel
We read the specific code against your model’s manual rather than guessing.
What a repair visit includes
Frequently asked questions
Is this the same technician who does chimney sweeps?
Our pellet stove technicians are trained specifically on the mechanical and electronic side of these units, which is a different skill set than sweeping a wood-burning flue.
Why does my stove keep throwing the same error code?
Repeating error codes usually mean the underlying cause, often a sensor correctly detecting a real problem, hasn’t been fixed yet, just reset. We trace it to the source.
Can you work on any pellet stove brand?
We work on the major residential pellet stove brands sold in this market. Let us know your model when you call so we can confirm parts availability ahead of the visit.